You need to grant camera and microphone permission to your browser in Windows settings to use them in a Messenger video call. Sometimes, a Bluetooth device is connected to our PC, and that’s where the sound is going from Facebook calls. Check Connected Bluetooth Deviceĭo you use a Bluetooth speaker or headphone with your PC? Make sure it’s disconnected when you are trying to make a video call if you don’t hear a sound. Then, click on the settings icon at the top and choose Log out. You should also try logging out from Facebook Messenger to fix video calling issues. However, group calling isn’t available on Mozilla Firefox and Microsoft Edge. While you may be able to use it on other browsers too, the above three are recommended for best use. Those are Google Chrome, Opera, and Microsoft Edge. Check Availabilityįacebook Messenger’s video calling facility is limited to a select few browsers only, as mentioned on Facebook’s support page. If that doesn’t fix the issue, restart your computer too. You should even kill it from the Task Manager. You should start fixing the video call problem on Facebook by using the traditional method of the reboot. Whatever the issue may be, let’s see how to fix Facebook Messenger video calls not working on Windows 10 laptops. While for some users, the video doesn’t work, others have issues with Windows laptops not detecting their microphone. If you are also going through the same issue, read the post to know how to fix Facebook Messenger’s video calling issues on your Windows computer.įacebook users either get hardware access error when trying to video call or incoming calls do not ring for them. Sadly, many users are unable to use Facebook Messenger’s video calling feature on their computers. Other messaging apps such as WhatsApp and Facebook Messenger are giving tough competition to it. Note that when you turn off your Active Status in Facebook or Facebook Messenger, you won't see when your friends and connections are active or recently active either.Skype has been everyone’s favorite for making video calls for a long time. Toggle off the switch next to Show when you're active.Launch the Facebook Messenger app and tap your circular profile picture in the top-left corner of the screen.Disable Active Status in Facebook Messenger Scroll down, and under "Audience and visibility," tap Active Status.Scroll down and tap Settings & Privacy to expand this section.Launch the Facebook app and tap the menu tab (three lines) in the bottom-right corner of the screen.Simply tap the edit button to select which friends you want to include in either list. Note that there are a couple of additional options in the Active Status window that allow you to appear as active for some friends, but not others, and vice versa. Toggle off the switch next to Active Status: ON to disable it.Click the ellipsis (three dots) icon at the top of the chats window.In a browser, log in to Facebook and then click the Messenger icon the top-right corner of the page.Disable Active Status on Facebook Website The same global setting also lives in the Facebook Messenger app, allowing you to check your latest messages without friends jostling for your attention while you do. The way to achieve this is by turning off your "Active Status," which can be done within the Facebook mobile app or on the Facebook website. Whether it's because you don't have the energy or the time to engage with friends, you do have the option to browse Facebook without anyone knowing you're online. Facebook is the quintessential social network, but you may not always feel like being social every time you log in to your Facebook account.
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