![]() We will also provide employees with disabilities with individualized emergency response information when necessary. We will provide customers and clients with publicly available emergency information in an accessible format upon request. Where appropriate, the company will consult with people with disabilities to determine their information and communication needs. We are committed to meeting the communication needs of people with disabilities. Ramps are available in certain parts of the hotel for wheelchair access.A wheelchair is available to borrow from Reception.There is a disabled changing room with an emergency alarm cord. An emergency button is located at the poolside. The pool is accessed via 2 steps and there is a handrail to assist entry. There are steps at the Leisure Club entrance but we have a ramp available and you can also gain access to the Club via the hotel (no steps).Īccess to the spa treatment rooms, gym and spa lounge is via a lift. The toilet has vertical rails either side of the toilet and an emergency alarm pull cord. There is a disabled toilet on the ground floor, just along the corridor from reception. Our first floor meeting and event rooms can only be accessed by stairs. The Terrace can be accessed via a ramp leading from the Ladywood room. The Oak Room, Country Kitchen, bars and Charter Suite are located on the ground floor and have direct access from the entrance, with no steps. Please note that a number of bedrooms are in the original part of the house which was built in 1905 and therefore can only be accessed by stairs. Please contact our Reception team before booking so we can be sure to find you a room to suit your requirements - if you have difficulty walking but do not need a specially adapted room please request a room near reception on the ground floor for easy access. We have 2 specially adapted spacious ground floor bedrooms for customers with disabilities - 1 room has fully disabled access with a wet room and walk in shower plus emergency pull cords and 1 has partial accessibility both are easily accessible by wheelchair. There are no steps at the entrance to Reception. Parking bays for disabled guests can be found at the front of the hotel. The Hotelįor pre-arrival assistance please contact our Reservations team on 01. Training will be provided in a way that best suits the duties and responsibilities of employees and other staff members. We will ensure that training is provided on the requirements of the law as it relates to persons with disabilities. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the law. We believe in integration and equal opportunity. Our hotel is committed to treating all people in a way that allows them to maintain their dignity and independence. Charges for dogs may apply, so please check individual properties for details.These standards are developed to break down barriers and increase accessibility for persons with disabilities in the areas of information and communications and employment. They will also provide some extras such as dog crates blankets, kennels, holiday collar tags, toys, treats, etc. These properties all provide a doggy welcome pack including poo bins, poo bags, water bowls, dog towels and sofa throws. In these cottages, the owners go the extra mile to make sure your dog has a great holiday. This filter will automatically include the "Dogs Welcome" cottages, which offer a higher level of service. We have two categories of dog-friendliness:ĭoes exactly what it says on the tin! A charge may apply in some cottages (please check individual cottage for details). Not all dog-friendly properties have enclosed gardens,īut you can select "Enclosed Gardens" if you specifically need one. Please check them and make sure you are happy to abide by them before you book. All our dog-friendly properties will have their own list of doggy do’s and don’ts on their website, which will vary by property.
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